Privacy Policy

Roswell Creative Group ("we", "us", or "our") operates Flip Mode (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

We collect information you provide directly to us when you create an account, add flip records, upload photos, or contact us for support. This includes:

• Account information — your name and email address obtained via OAuth sign-in.
• Flip data — asset details, cost records, photos, notes, and projected values you enter into the Service.
• Payment information — billing details processed securely by Stripe. We never store full card numbers or CVV codes.
• Usage data — pages visited, features used, and device/browser information collected automatically via analytics.

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Process transactions and send related billing communications.
• Respond to comments, questions, and support requests.
• Send product updates and promotional communications (you may opt out at any time).
• Monitor and analyze usage trends to improve the Service.
• Detect, prevent, and address technical issues or fraudulent activity.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers — trusted third parties who assist us in operating the Service (e.g., Stripe for payments, cloud storage providers), subject to confidentiality obligations.
• Legal requirements — if required by law or in response to valid legal process.
• Business transfers — in connection with a merger, acquisition, or sale of all or a portion of our assets.

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at [email protected]. We will respond within 30 days.

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar tracking technologies to analyze traffic and understand how users interact with the Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Disabling cookies may affect some features of the Service.

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us and we will take steps to remove such information.

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise any of these rights, please contact us at [email protected].

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the effective date at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the new policy.

If you have any questions about this Privacy Policy, please contact us at: